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Teenie Weenies
Indoor Soft Play Centre, Nursery & Party Venue | Birmingham City Centre
Last updated: 6 May 2026
Teenie Weenies is committed to protecting the privacy of everyone who uses our services, visits our premises, or interacts with our website. This Privacy Policy explains what personal information we collect, why we collect it, and how we protect it. We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Because our services involve children, we take our data protection responsibilities especially seriously.
Teenie Weenies is the data controller for personal information collected through our website and services.
Address: Park Street (Opposite Bullring Building), Birmingham, B5 5JH
Email (General): contact@teenie-weenies.com
Email (Nursery): nursery@teenie-weenies.com
Telephone: 0121 643 5308
We collect different types of personal information depending on how you interact with us:
General Visitors and Soft Play Customers:
• Name and contact details (when you make an enquiry or sign up for offers)
• Email address (if you subscribe to our mailing list)
• Payment information (processed securely; we do not store full card details)
Party Bookings:
• Name, email address, and contact number of the person booking
• Names and ages of children attending
• Dietary requirements and allergy information for children
Nursery Enrolments:
• Child’s full name, date of birth, and address
• Parent or guardian names, contact details, and emergency contacts
• Medical information, health conditions, allergies, and dietary needs
• Details of any additional needs or developmental information
• Government funding eligibility information
• Authorised collection arrangements
Website Visitors:
• IP address and browser information
• Pages visited and time spent on the site (via cookies and analytics tools)
• Information submitted via our contact and enquiry forms
We use personal data for the following purposes:
• To process party bookings, take deposits, and communicate booking details
• To register and care for children enrolled in our nursery
• To contact you about your enquiry or booking
• To send you special offers and updates (only where you have opted in)
• To comply with our legal and regulatory obligations, including OFSTED requirements
• To ensure the safety and welfare of all children and visitors on our premises
• To improve our website and services
We collect and process personal data about children in order to deliver our nursery and party services. This data is handled with particular care:
• Children’s data is only collected with the consent of a parent or legal guardian.
• We collect only the minimum data necessary for the safe and effective delivery of our services.
• Health, medical, and special needs information is treated as sensitive data and stored securely with access restricted to relevant staff only.
• We do not share children’s personal data with any third party except where required for their safety or by law.
We process personal data under the following legal bases:
• Contract: To fulfil our obligations when you book a party or enrol a child in our nursery.
• Legal Obligation: To meet our duties under the EYFS framework, OFSTED regulations, and other applicable law.
• Legitimate Interests: To manage our business, respond to enquiries, and ensure the safety of visitors.
• Consent: Where you have opted in to receive marketing emails or special offers. You may withdraw consent at any time.
For special category data (health and medical information), we process this under Article 9(2)(b) UK GDPR (legal obligations in employment and social protection) and Article 9(2)(c) (vital interests of the data subject), as well as your explicit consent where required.
We do not sell your personal data. We may share it with:
• OFSTED and other regulatory bodies where required by law
• Emergency services or medical professionals where necessary to protect the safety or vital interests of a child
• Government agencies for the processing of funded childcare places
• IT and software providers who support our systems (under data processing agreements)
We do not share personal data with any third party for marketing purposes without your explicit consent.
We may take photographs or video footage on our premises for use on our website and social media channels. We will always ask for your permission before including images of your child in any published material. You may withdraw consent at any time by contacting us. If you do not wish your child to be photographed, please inform a member of staff on arrival.
We keep your personal data only for as long as necessary:
• Nursery records are retained for a minimum of 3 years following a child’s last day, or until the child reaches the age of 21 — whichever is later — in line with regulatory guidance.
• Party booking records are retained for 2 years following the event.
• Website enquiry and contact form data is retained for 2 years.
• Marketing mailing list data is retained until you unsubscribe.
Data is securely deleted or anonymised when no longer needed.
Our website uses cookies to improve your browsing experience and help us understand how visitors use the site. Cookies are small text files placed on your device.
We may use analytics tools (such as Google Analytics) which collect anonymised information about site usage. No personally identifiable information is collected through these tools.
You can control or disable cookies through your browser settings, though this may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies.
If you sign up for our special offers or newsletter, we will use your email address to send you occasional updates and promotions. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at contact@teenie-weenies.com.
We take appropriate technical and organisational measures to protect your personal data. Sensitive information, particularly children’s health and medical records, is stored securely and access is restricted to authorised staff only. We review our security practices regularly.
Under UK GDPR, you (and parents/guardians acting on behalf of their children) have the right to:
• Access: Request a copy of the personal data we hold about you or your child.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your data in certain circumstances.
• Restriction: Ask us to limit how we use your data.
• Portability: Request your data in a machine-readable format.
• Object: Object to processing based on legitimate interests.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.
To exercise any of these rights, please contact us at contact@teenie-weenies.com. We will respond within one calendar month.
If you have concerns about how we handle your personal data, please contact us in the first instance. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated date. We encourage you to review this policy periodically.
Teenie Weenies | Park Street, Birmingham, B5 5JH | contact@teenie-weenies.com | 0121 643 5308