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Safety First

Your family's safety is our top priority. Learn about our comprehensive safety measures and protocols.

Rules Of Play

We’ve implemented comprehensive safety measures to ensure every visitor has a fun and secure experience.

Baby and Toddler Area (0 – 5 years old)

Maximum Capacity: 25 children

General Play Area Rules:

  • Children should use the toilet and wash their hands before entering the play area.
  • Leave badges and jewellery with parents/guardians.
  • Spectacles should only be worn if used with a retainer and shatter-proof lenses.
  • Please remove shoes before entering the play area.
  • Socks must be worn at all times.
  • In case of a problem, contact a member of staff.
  • All children must be accompanied by a supervising adult at all times.
  • Please do not play in front of slide exits.
  • Clothes with ropes and cords should not be worn in the play area.
  • No sharp objects may be taken into the play area.
  • Fighting or bullying will not be tolerated. Guilty parties may be asked to leave.
  • It is forbidden to climb on the netted walls or the system structure.
  • No food, drinks or chewing gum should be taken into the play area.
  • It is forbidden to smoke or play with fire within the play area.
  • Children who are unwell should not enter the play area.
  • Balls or other objects should not be thrown at each other.
  • Please do not climb up the slides.
  • Please ensure socks are worn at all times whilst on the play equipment.
  • All children remain the responsibility of their parent or guardian at all times.

Parents and guardians are responsible for their children’s safety.

Junior Area (5 – 12 years old)

Maximum Capacity: 191 children

General Play Area Rules:

  • Children should use the toilet and wash their hands before entering the play area.
  • Leave badges and jewellery with parents/guardians.
  • Spectacles should only be worn if used with a retainer and shatter-proof lenses.
  • Please remove shoes before entering the play area.
  • Socks must be worn at all times.
  • In case of a problem, contact a member of staff.
  • All children must be accompanied by a supervising adult at all times.
  • Please do not play in front of slide exits.
  • Clothes with ropes and cords should not be worn in the play area.
  • No sharp objects may be taken into the play area.
  • Fighting or bullying will not be tolerated. Guilty parties may be asked to leave.
  • It is forbidden to climb on the netted walls or the system structure.
  • No food, drinks or chewing gum should be taken into the play area.
  • It is forbidden to smoke or play with fire within the play area.
  • Children who are unwell should not enter the play area.
  • Balls or other objects should not be thrown at each other.

 

Parents and guardians are responsible for their children’s safety.

Emergency Procedures

In the unlikely event of an emergency, our staff are trained to respond quickly and effectively. Emergency exits are clearly marked, and we maintain direct communication with local emergency services. If you need assistance at any time, please let any team member know.

Medical Emergency

Trained first aid responders on-site

Communication

Direct line to emergency services

Evacuation

Clear exit routes and assembly points